Wednesday, April 18, 2007

Truthful Feedback

Giving truthful feedback has never been my strength. I normally don't like telling people how I really think about their learning edges because for me, it used to imply criticism or personal attacks, which conflicts with my own expectation of being the *nice* person. Especially, I am not very good at wording my concerns skillfully like many other wiser members, but I was doing very well tonight! I am quite proud of myself.

I understand that she wanted a closure before she goes oversea and from mentor's feedback I believe that she is ready on the phone. However, I was not surprised when other members raised their concerns. It's understandable that she got a bit defensive/disappointed/upset during the feedback process. However, no matter what happened in the end, when she comes back to NZ , she will probably need to make sure that she is not alone doing the duty in the first couple of weeks. Thus, nothing is changed, challenged or wasted from tonight. It's just a title. Her journey in New Zealand or Youthline doesn't stop here tonight. She will continue developing her skills and when she comes back, she will bring all that growth into the phone.

I was not only very supportive, but also convey my warmth well when I explained my thought to her. I can see other group members agreed with what I said as they were nodding their heads :)

Well done, me :)

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